Title Lessons from the Heart of American Business: A Roadmap for Managers in the 21st Century
Book Condition Used - Good
Publisher Business Plus 2001/02/15 00:00:00.000
0446525448 / 9780446525442
Seller ID 243382
Greenwald,Gerald/Madigan,Charles Lessons From The Heart Of American Business: A Roadmap For Managers In The 21st Century Has slight shelf wear to the dust jacket. All Orders Shipped With Tracking And Delivery Confirmation Numbers.
Since taking over as chairman and chief executive officer of United Airlines, Gerald Greenwald has seen operating margins and productivity go up, labor grievances go down, and the stock price more than double. In "Lessons From the Heart of American Business", Greenwald shares his extraordinary experiences and insights on how businesses in America operate today. He discusses such pressing management issues as: -- an aging workforce -- corporate ethics -- dealing with layoffs -- building trust with employees -- office politics -- and much more. In addition, Greenwald explores business practices and behavior in the second half of the 20th century, and the important lessons they can teach business folks about how to manage in the future.